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OpenAI Says It Defends Mental Health Lawsuits Transparently While Strengthening ChatGPT Safety

Sep 25, 2026
OpenAI
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Summary

OpenAI says it is handling mental health-related lawsuits transparently while tightening ChatGPT safeguards, arguing in the Raine case that the complaint selectively omits context from chat transcripts filed under seal.

Key Points

  • OpenAI says it is defending mental health-related lawsuits with care, transparency and sensitivity while continuing to improve ChatGPT safety.
  • In the Raine lawsuit, OpenAI says it files chat transcripts under seal and argues the original complaint selectively presents conversations without necessary context.
  • OpenAI says the Raine family elects on December 17, 2025 to keep only selected transcripts sealed, and it will follow the court’s ruling on the public record.

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