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OpenAI Updates ChatGPT’s GPT-5 to Better Handle Self-Harm, Psychosis and Emotional Reliance

Sep 25, 2026
OpenAI
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Summary

OpenAI updates ChatGPT’s default GPT-5 to better respond to self-harm, psychosis and unhealthy emotional reliance, adding crisis-hotline access, safer model routing and break reminders while reporting 65–80% fewer responses that miss its safety standards.

Key Points

  • OpenAI updates ChatGPT’s default GPT-5 model to better handle distress, psychosis, self-harm, suicide, and unhealthy emotional reliance, reporting 65–80% fewer responses that fail its desired-behavior standards.
  • OpenAI expands crisis-hotline access, routes sensitive conversations from other models to safer models, and adds break reminders during long ChatGPT sessions.
  • More than 170 clinicians from OpenAI’s nearly 300-member Global Physician Network help evaluate the changes; expert reviews of over 1,800 responses find 39–52% fewer undesired answers than GPT-4o.

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