OpenAI Product Lead Says Finances in ChatGPT Users Find Duplicate Charges
Summary
OpenAI's Finances in ChatGPT lets users link bank, card and investment accounts through Plaid, with read-only access and no ability to move money, says Ethan Bloch, OpenAI's product lead for personal finance. Bloch says millions of accounts have connected in a few months and users are finding duplicate charges and forgotten subscriptions.
Key Points
- Bloch says users control which accounts they link and can revoke access or disconnect from Plaid at any time.
- Bloch says users can ask ChatGPT to cancel a subscription, dispute a charge, or request a refund.
- Bloch says he runs his whole financial life through the feature, with daily transaction automations and a monthly household update.